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TCI enables concrete business results through a people-centered approach to technology

Blueprint of Building Business
Technology is advancing, borders are disappearing and competition is intensifying. More and more, successful businesses must be ready to respond to complex and unpredictable challenges. With TCI’s team of experts at your side, your business will become more agile and competitive. The best way for us to work for you is to work with you. The Concert Experience helps you define the rules of the game, rather than be limited by them.
Finding Unique Solutions Together
Teamwork is central to the TCI philosophy and a pillar of our service delivery. From strategy development through to implementation, clients benefit from our tailored approach. Working beside you every step of the way, we analyze your challenges and guide you through your transformation. Our collaborative tools and methodologies give you the freedom to transform and overcome resistance to change. We channel the expertise of our leading technology partners, putting the right tools in the hands of your teams. With multi dimensional partnership, we pursue value, mitigate risk, optimize capabilities, and align the organization to achieve the objective.

 

Concert in Action
TCI is the partner of choice for leading businesses across all sectors. Our client Success Stories show how the Concert Experience helps organizations discover the freedom to increase performance through innovation. Through the experience that comes from working with multiple companies over the years, TCI has identified four key elements of partnership. They form a picture of an organization’s strengths, weaknesses, needs, and priorities. They help us work together with our clients to achieve better, faster, and more sustainable results.
Pursuing Value
We have realized that pursuing value is a top concern for many organizations, and TCI both understands and addresses this concern. We are focused on identifying project benefits with our clients, and ensuring that the right resources at the right level and at the right times are applied in order to create and capture project value. Doing this entails an understanding of the true value of the initiative, and maximizing the drivers of project value.

Some of the aspects of the pursuing value dimension include:

  • Expected ROI, such as increased revenues or lower costs
  • Project size or budget
  • Internal visibility
  • Strategic importance to the organization
  • Degree of expected change
Mitigating Risk
As the size and impact of an intiative gets larger, so does project risk. This is a very real concern for companies who embark on major initiatives.

We understand that project risk can take on many different forms, such as:

  • Technical risks
  • Financial risks
  • Personal or professional risk exposure
  • Performance risk on the part of a service provider or sub-contractor
  • Schedule or timing-related risks
TCI’s partnership approach includes anticipating these risk factors and fostering a high level of predictability, both of which lower the chances of project delays or failure. Our On-Time and Beyond the Contract program ensures the high quality of service and attention that our clients have come to expect when they work with us. We don’t expect our clients to absorb all the risk. TCI realizes that our client’s projects are OUR projects too, and we accept joint accountability for success.

In concert, we make today’s risk tomorrow’s success.

Optimizing Capabilities
A good teacher is one that makes information interesting and valuable, turns the learning process into an enjoyable experience, and leaves you with long-lasting knowledge that provides benefits years after the formal relationship is over. TCI recognizes the benefits of this approach, and instills these qualities into every client relationship.

Our collaborative approach to optimizing client capabilities means that we:

Do not impose our ideas on clients, but work with them to jointly agree upon the best solution.
Won’t sell clients our “A” team and then bring in a “B” team once the real work starts.
See clients’ organizational assets such as people, alliance relationships, and technical capabilities as being just as important as the assets that we bring to the table.  Joint enablers are a key part of the way we work with our clients.
Will transfer knowledge and capabilities to clients during the course of our relationship, helping to ensure the self-sufficiency of their organization at the end of a project.

We believe in a two-way partnership and that only by bringing together our joint knowledge, skills, and goals can we achieve better, faster, more sustainable value for client organizations.

 

Aligning the Organization
Initiatives often fail to provide lasting value because implementation fails or is delayed within the organization.  This failure can result from a number of causes. Knowing what might inhibit implementation can shape the nature of a collaborative project and accelerate the realization of project value.

Have you lived the Concert Experience. The key word here is concert. To be effective and to get better, faster, more sustainable results, the different parts of an organization need to be part of the process from the outset, and the leaders need to understand the goal and work toward it from the outset. Projects often fail to provide lasting value because there is a lack of communication and consensus within the organization. This failure can result from a number of causes, but knowing what might inhibit successful implementation can accelerate the realization of project value. Some of the inhibiting factors can include:

  • “Not invented here” syndrome.
  • Ongoing internal debate over the initiative.
  • Internal rivalries and conflicts.
  • Skepticism about collaborating with anyone outside the organization.
TCI understands the challenges that these issues create, and we work side-by-side with our clients to transcend them.
Values we live and share
Our fundamental culture is based on these combined values: Partnership built on Honesty and Trust; Solidarity and Humility nourish it; and the Courage and Independence to Innovate solutions that deliver results, certainly with a sense of Fun inculcated in the system..
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Powering Social Security Together

Empowering no less than one person in every Indian family to secure a job and be a bread-winner

 
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Creating Results with People

Business value cannot be achieved through technology alone. It starts with people: experts working together to get to the heart of your individual business objectives and develop the most adapted solutions to fit these requirements. TCI believe this human-centered approach to technology is what makes the difference for your business.

 
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Driving Concrete Business Results

Teamwork is crucial to the way we do business. Our experts join forces with your people to form a cohesive team. More than just a promise, our capacity to partner has become a key client expectation. We call this approach the Concert Experience. It shows in our every interaction and is our way of forging closer, more effective relationships. Together, we create and deliver technology and business solutions that fit your needs and generate concrete business results.

 
 
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